Services

Client safety is of prime importance and is considered the foundation upon which care plans are designed. From here all services are customized for each client's individual needs. ADL’s- Activities of Daily Living include: dignified personal hygiene assistance, engaging companionship, light housekeeping, transportation and support at doctor and therapy appointments … and so much more. The “what” and the “how” of services are always chosen collaboratively with client and/or family and are regularly evaluated in order to ensure the highest quality of care.

At ICS, we pride ourselves in providing personalized care and professional standards. Guiding our work is the principle that each client’s gifts and needs are unique and are to be not only respected, but honored. To this end, our seasoned team emphasizes the importance of client/family engagement in customizing each plan of care. Experience has also shown us that such attention to meaningful details offers a multitude of possibilities for a rich integration of all the aspects of a person’s life. Our goal is to serve such integration.

The crucial step in every plan is its implementation. Communication protocols are central to good intentions becoming realities. ICS has highly organized routines. Daily checklists and thorough training for every employee creates success. In fact our goal is to "over-train" each employee so they gain complete confidence in their tasks, and so that they are centrally aware of our clients personal goals. Clients and families choose among possible caregivers. Our teams keep meticulous records and meet regularly to identify opportunities to enhance the client's quality of life.